keyboard_arrow_left Customer Profile Module

🎯 Module Purpose

The Customer Profile Module is the comprehensive CRM and financial engine of SynthesisVR, designed to handle every aspect of the guest relationship. It serves as the vital link between your front desk and the VR station, providing instant session readiness by cross-referencing signed liability waivers with your booking queue in real-time.

Beyond simple registration, the module empowers your business to manage a robust internal economy where guests can maintain fiat balances, earn loyalty points, and purchase memberships that work seamlessly across all your locations. It offers deep operational flexibility through arcade-defined custom fields for targeted data collection and automates the player journey with "tap-and-play" NFC integration and in-headset PIN authentication. Whether you are verifying a minor’s waiver status during a busy walk-in or analyzing a power-user’s multi-year session history, this module provides the data and speed necessary to scale your arcade operations.

📚 Module Documentation

For comprehensive instructions on managing guest profiles, configuring multi-location account sharing, and utilizing automated waiver suggestions to accelerate your booking workflow, please refer to the complete knowledge base article: Read the Full Documentation